Shipping policy
Last updated: February 2026
All products available on this website are digital products or online services.
No physical items are shipped.
Digital Products
Digital products (including downloadable PDFs, spreadsheets, templates, guides, workbooks and online resources) are delivered electronically via email or through your account immediately after purchase.
Please ensure you provide a valid email address at checkout.
Online Services & Events
Access details for online services, masterclasses, workshops or events will be provided via email prior to the scheduled date.
Subscription Deliveries
Subscription letters are delivered by post once per month.
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Dispatch occurs monthly in the 2nd week of the following month
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Delivery times may vary depending on location and postal services
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We are not responsible for delays caused by postal providers
Please ensure your delivery address is accurate. We are not responsible for items lost due to incorrect addresses provided at checkout.
Questions
If you have any questions about delivery of digital products or access to services, please contact us via the contact page